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Frequently asked questions
Getting Started
What is NINI Savings?
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How do I create an account on NINI app?
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Is NINISavings free to use?
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Can I use the app if I'm not in a group?
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Security & Trust
Is my money safe on NINI Savings?
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What happens if a group member defaults on payment?
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Does NINI use BVN or ID verification?
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Does NINI Savings offer two-factor authentication (2FA)?
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Payment & Withdrawal
How do I contribute to my savings or group?
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When can I withdraw my money?
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Which payment methods are supported?
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Group Savings
How do I start a savings group?
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What roles are available in a group?
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Can I leave a group anytime?
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General Use
How do I view my transaction history?
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Is there a customer support team?
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